"RPA is dead. Long live Integrated Automation Platforms"
"Just like we realized that throwing bodies at a problem does not solve the problem, we need to recognize that merely hurling software at business process will not drive transformation. The real genius lies in understanding what to use when and how."
"If you've ever felt jilted after a technology purchase, you can likely trace the issue back to the fact that a vendor pitched capabilities as a well-rounded solution. Either the capabilities/tools themselves were under-performing, and/or they were not combined in a way that actually solves problems without disrupting human work. And if you've ever purchased technology and then felt like you had to work harder just to make the tech work, you know just what I mean!"
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