4 Challenges to Bringing Intelligent Automation to the Healthcare Back Office
Disruptive technologies get their name for a reason. They have the potential to fundamentally alter, upend, or blow apart traditional ways of doing things. But they’re not just disruptive for the sake of being disruptive; ultimately, they serve to improve the way we live and do business.
Death by a Thousand Clicks: Where Electronic Health Records Went Wrong
The U.S. government claimed that turning American medical charts into electronic records would make health care better, safer, and cheaper. Ten years and $36 billion later, the system is an unholy mess: Inside a digital revolution gone wrong. A joint investigation by Fortune and Kaiser Health News.
Eric Topol: EHRs have 'taken us astray,' but AI could fix healthcare in a 'meaningful and positive way'
Healthcare has made some big strides with information and technology, says Topol, but too much of that has been to its detriment. Technology has helped make the practice of medicine "robotic," he writes, "to disastrous effect." Physicians are burned out, patient experience is suboptimal, to say the least, and medical errors abound. But artificial intelligence holds the potential to help fix all of that.